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Marketing and automations

Bot answers customers. Customers book themselves. Analytics shows where each enquiry came from.

From €99 a month

Book a 20-minute call
2 to 6 NovemberServiceNCTRepairDayWeekMonth Book
Mon 2Tue 3Wed 4Thu 5Fri 609:0010:0011:0012:0013:0014:0015:0016:00Full service09:00 Liam B.Brake check11:00 Sara K.Timing belt13:00 Tom R.NCT prep09:30 Niamh D.Full service11:30 Paul C.Clutch14:30 Ewa M.Tyres09:00 Jack H.Full service10:30 Mary O.NCT prep13:30 Cian F.Brake check10:00 Ann S.Full service12:00 Rob T.Tyres15:00 Dara W.NCT prep09:30 Aoife M.Full service11:00 Hugh L.Brake check13:30 Tara N.
Enquiries7 days4 weeks1 year

Google listing: 31 of 68 enquiries

Enquiries
68
Booked
47
Booked rate
69%
First reply
1 min
  • Google listing31
  • Website search19
  • Reminders12
  • Recommendations6
CustomerSourceStatus
Aoife M. NCT prepWebsite chatBooked
Hugh L. Full serviceGoogle listingBooked
Tara N. Brake checkReminderBooked
Cian F. Clutch quoteWebsite searchReplied
Fernhill GarageWebsite chat

Tuesday 21:14

Hi, I'm Fernhill Garage's automated assistant. Ask about prices, hours or bookings.

Can you do an NCT prep on a 2016 Golf this week?

Yes. NCT prep on a 2016 Golf costs €85 and takes about an hour. Friday at 09:30 is free. Should I book that slot?

Yes, book Friday

Booked: NCT prep, Friday at 09:30. A reminder comes by text on Thursday evening.

Added to the calendar

One enquiry, start to finish

Customer service bot

Answers from prices, hours and services you approve. Everything else goes to your team, conversation attached.

Tap a reply to try.

Fernhill GarageWebsite chat

Tuesday 21:14

Hi, I'm Fernhill Garage's automated assistant. Ask about prices, hours or bookings.

Can you do an NCT prep on a 2016 Golf this week?

Yes. NCT prep on a 2016 Golf costs €85 and takes about an hour. Friday at 09:30 is free. Should I book that slot?

Automatic booking

Customers pick a free slot, on your site or through the bot. No double bookings.

2 to 6 NovemberServiceNCTRepairDayWeekMonth Book
Mon 2Tue 3Wed 4Thu 5Fri 609:0010:0011:0012:0013:0014:0015:0016:00Full service09:00 Liam B.Brake check11:00 Sara K.Timing belt13:00 Tom R.NCT prep09:30 Niamh D.Full service11:30 Paul C.Clutch14:30 Ewa M.Tyres09:00 Jack H.Full service10:30 Mary O.NCT prep13:30 Cian F.Brake check10:00 Ann S.Full service12:00 Rob T.Tyres15:00 Dara W.NCT prep09:30 Aoife M.Full service11:00 Hugh L.Brake check13:30 Tara N.

New booking from website chatAoife M., NCT prep, Fri 09:30. Booked Tue 21:14.

Reminders and reviews

Text reminder before each visit. Review request after. Another reminder when the next service is due.

Fernhill GarageText messages

Thu 18:00

Hi Aoife, NCT prep tomorrow at 09:30. Reply C to change.

Reminder

Perfect, see you then

Fri 11:00

Your Golf is ready. Could you leave us a Google review?

Review request

Next February

NCT due in March. Book a prep?

Come-back reminder
Text message

Google listing

Hours, holiday closures, photos and posts kept current.

Fernhill Garage Updated today

Car repair and NCT prep, Fernhill

Open until 18:00

BookCallDirectionsWebsite
  • Mon to Fri08:00 to 18:00
  • Saturday09:00 to 13:00
  • Monday 28 DecClosed, holiday

New post Winter tyre checks, free with any service in November.

Analytics

One page: enquiries, bookings, source of each.

Enquiries7 days4 weeks1 year

Google listing: 31 of 68 enquiries

Enquiries
68
Booked
47
Booked rate
69%
First reply
1 min
  • Google listing31
  • Website search19
  • Reminders12
  • Recommendations6
CustomerSourceStatus
Aoife M. NCT prepWebsite chatBooked
Hugh L. Full serviceGoogle listingBooked
Tara N. Brake checkReminderBooked
Cian F. Clutch quoteWebsite searchReplied

€290 a month. Google Ads also €290 a month, plus ad spend.

Google profile

Posts, photos and answers to questions, every week.

Service and area pages

One page for each job and each town you cover.

Listings

Name, address and hours the same on every directory.

AI answers

Clear services, prices and questions, so ChatGPT and Google's AI answers can name you.

Other automations

Missed calls

Text with a booking link.

Come-back reminders

Customers who agreed to them, when a service or renewal is due.

Email and text campaigns

Offers and news, to customers who opted in.

Monthly report

Enquiries, bookings, next month's changes.

Questions

Will the bot make up answers?

No. It only answers from the prices, hours and services you've approved. Anything else goes to your team.

Do I need a Brevence website first?

No. How to connect to your current site is checked on the first call.

Will it work with my booking software?

That's checked before you get a quote. If your tool can't connect, you'll hear so straight away, with an alternative.

What does it cost?

From €99 a month. Essentials is €99 and Growth is €249, each with a one-off setup fee. Local search and Google Ads are €290 a month each, and you pay any ad spend directly. There's no minimum term.

Where enquiries get stuck

20-minute call. Which automations to start with.